FAQ

Have questions?
Find the answers here!

  • HOW MUCH DOES IT COST TO USE UTILITY BUDDY?

    Utility Buddy is a free service and can be used by anyone, whether your moving into a new home or just want to see if you're getting the best deals on the services you already have!

  • HOW DOES UTILITY BUDDY MAKE MONEY IF THE SERVICE IS FREE?

    Utility Buddy can provide this service free to you because we are compensated by our provider partners when we bring them, new customers.

  • IT'S GOING TO BE ABOUT A MONTH OR SO BEFORE I MOVE. WHEN SHOULD I APPLY?

    Yes, it is best to start as early as possible. A couple of weeks before you move into your new home is the best time to submit your application.

  • CAN YOU HELP ME IF I MOVE IN TOMORROW?

    Yes, we can definitely help you! Some providers can get you connected within 24 hours. Some are based on the availability of their schedule. The sooner you call us, the better.

  • I'VE BEEN IN MY HOUSE FOR YEARS. CAN UTILITY BUDDY HELP ME?

    Absolutely! Utility Buddy isn't just for movers. We can do an audit of your current utilities and make sure you are getting the best service and the best deals in your area. Check back with us often to learn about new promotions and offers!

  • USUALLY, I JUST TRANSFER MY SERVICES TO MY NEW HOME. WHY SHOULD I CALL UTILITY BUDDY?

    There are always new promotions and offers, and many people miss out on these by just transferring their services. When moving to a new home, the services you currently have may not be the best for that area.

  • HOW DOES UTILITY BUDDY CHOOSE THE PROVIDERS FOR ME?

    Utility Buddy chooses providers based on how you will be using their services. We use a careful selection process by asking you for some basic information and matching you up with the best service in your area that meets your needs.

  • HOW SOON CAN I EXPECT TO HEAR BACK FROM UTILITY BUDDY?

    As long as we receive your Contact Form within our normal business hours, we will reach out to you the same day. Forms received an hour before the close of business may be contacted the following business day. We know you're busy, so we will do our best to reach you at the time and on the day you requested when filling out the Form.

  • I'VE ALWAYS MADE THESE CALLS MYSELF. WHY SHOULD I CALL UTILITY BUDDY?

    Calling Utility Buddy will save you time and money! We get exclusive deals from our partners that consumers don't have access to. Plus, nobody likes to be placed on hold over and over again for each call they have to make. One call to Utility Buddy, and we will handle everything for you. We also do side-by-side comparisons of the best deals in your area all on the same call.

  • IS YOUR SERVICE FREE TO EVERYONE, OR JUST REFERRALS FROM THE REALTOR?

    Utility Buddy is always free for anyone to use!

  • DOES UTILITY BUDDY ONLY WORK WITH UTILITY COMPANIES?

    Utility Buddy can help you with all your home service needs, from the Internet and Home Security to pool and trash services. Even if we don't currently have partners for the service you are looking for, we will find you the best deals in your area!

  • CAN I REQUEST A CALL AT A CERTAIN TIME?

    Yes! You can request a call on a certain day and time. This makes it easier for you and us!

  • HOW DO I GET STARTED?

    It's easy! Just fill out the Form, and we will reach out to you within 24 hours or at the time you requested.

  • WHAT SERVICES DO YOU HELP WITH?

    Utility Buddy can help you with all your home service needs, from finding a local Internet or Home Security provider to pool and trash services. Even if we don't have partners for the service you are looking for, we will find you the best deals in your area!

  • DO YOU HELP TRANSFER SERVICES?

    Absolutely! Utility Buddy is here to help!

  • HOW LONG HAS UTILITY BUDDY BEEN IN BUSINESS?

    Utility Buddy was established in 2022 by a group of partners that has over 40 years of combined experience in the Utilities and Home Service Industries so you can rest easy that you are dealing with professionals in each of the services you are looking for.

  • WHAT SERVICES DO YOU PARTNER WITH?

    Utility Buddy can help you with all your home service needs, from Internet and Home Security to pool and trash services. Even if we don't have partners for the service you are looking for, we will find you the best deals in your area!

  • WHAT STATES DOES UTILITY BUDDY SERVICE?

    Utility Buddy is a Nationwide company that can help you wherever you call home!

  • HOW DOES UTILITY BUDDY KNOW WHICH COMPANY TO USE WHEN THERE ARE MULTIPLE COMPANIES IN MY AREA?

    Each company has different offers and services that they provide. We ask you a few basic questions and present you with the best choices to fit your needs. Then we let you compare and decide which company fits your needs the best.

  • WHAT IF MY MOVE-IN DATE CHANGES?

    No problem! We are here to help you every step of the way. Just call us or fill out the Form, and we will get you rescheduled!

  • HOW DO I KNOW THAT UTILITY BUDDY IS A REAL SERVICE?

    Utility Buddy has earned a reputation with all of our providers and partners. We are a word-of-mouth company, so we strive to bring you a best-in-class experience!

  • WHAT'S THE SOONEST I CAN CALL UTILITY BUDDY PRIOR TO MOVING?

    The sooner you call, the better. Offers are always changing with providers so we recommend calling within 30 days of your move to get the most current and up-to-date offer in your area.

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